Privacy Policy
Protecting your personal information is very important to us, and we do so diligently. Please read below for more granular information.
Protecting your personal information is very important to us, and we do so diligently. Please read below for more granular information.
Privacy Policy
Although this policy may seem long, we have prepared a detailed policy because we believe you should know as much as possible about our practices so that you can make informed decisions before using this website.
What information do we collect?
We collect information from you when you place an order with us or voluntarily subscribe to our newsletter. We collect identifiers, commercial information, and internet activity information from you when you browse our site and place an order. We use this information to fulfill orders, operate our business, and market our products. We disclose some of it to advertising partners for targeted advertising, which may be considered a "sale" or "sharing" of personal information under certain state laws. We do not knowingly collect personal information from children under 18. You may opt out at any time by emailing us with the request at sales@backwaterreptiles.com.
We collect the following categories of personal information:
We do not collect or process sensitive personal information as that term is defined under California law.
When ordering or registering on our website, you may be asked to enter your name, e-mail address, billing address, mailing address, phone number, credit card information, and other relevant data. You may, however, visit and browse our site completely anonymously.
How We Use Personal Information
We use personal information to:
Note: If you are a newsletter subscriber and would like to unsubscribe from receiving future emails, please send an e-mail request to sales@backwaterreptiles.com and we will gladly process it within ten days.
Disclosure, Sale, and Sharing of Personal Information
Categories of third parties. We disclose personal information to the following categories of recipients:
Sale and sharing. We do not receive money in exchange for personal information. However, the disclosures described above for advertising purposes may constitute a "sale" or a "sharing" of personal information for cross-context behavioral advertising under the California Consumer Privacy Act and comparable laws in other states. We disclose them as such.
In the preceding twelve (12) months, we have sold or shared the following categories of personal information for these purposes: identifiers and commercial information. We disclosed these categories to the categories of third parties listed above.
We do not sell or share the personal information of consumers we actually know are under 18 years of age.
Your Right to Opt Out
Opting out of targeted advertising. You may direct us to stop selling or sharing your personal information for advertising purposes at any time. To do so, email us at sales@backwaterreptiles.com with your request.
Opting out does not remove you from all advertising — it means we will stop providing your personal information to advertising platforms for the purpose of targeting ads to you.
Universal opt-out signals. We recognize and honor the Global Privacy Control (GPC) signal. If your browser or extension transmits a GPC signal, we will treat it as a valid request to opt out of the sale and sharing of personal information associated with that browser. Because this signal is browser-based, it will not be linked to any account information unless you are signed in.
Marketing email. Every marketing email we send includes an unsubscribe link. You may also reply to any marketing message or contact us directly to be removed. We process opt-out requests promptly and in all cases within ten (10) business days. Opting out of marketing email does not stop transactional messages about orders you have placed.
How do we protect your personally identifiable information?
We implement a variety of security measures to maintain the safety of your personally identifiable information when you place an order with us, regardless of the product purchased.
We offer the use of a state-of-the-art secure server. All supplied credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the personally identifiable information completely confidential.
After a transaction, your personally identifiable financial information (credit cards) will not be stored on our servers.
How can you correct your personal information with us?
Please contact us via e-mail at sales@backwaterreptiles.com with the subject line "information correction." You can expect a prompt response, generally within two days.
How can you address concerns over misuse of personal data?
Please contact us via e-mail at sales@backwaterreptiles.com with the subject line "privacy concern." You can expect a prompt response, generally within two days.
Do we use cookies?
Yes. We use cookies to help our site remember and process the items in your shopping cart. This also allows our website graphics and pictures to load faster within your browser on repeat visits. Allowing or disallowing cookies is a setting in your web browser software. Please note that if you decline or delete these cookies, some parts of this website may not work properly.
Who owns the BackwaterReptiles.com website?
The entire BackwaterReptiles.com website is wholly owned and operated by Backwater Reptiles, Inc.
California Online Privacy Protection Act Compliance
Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act.
Disclaimer
Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose personal information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your personal information that they collect from this website. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.
Miscellaneous
Our website, products, and services are all directed to people who are at least 18 years old or older. We do not knowingly collect personal information from anyone under the age of 18, and no part of this website is designed to attract anyone under the age of 18. We do not sell products for purchase by children.
Your Consent
By using our site, you consent to our online privacy policy.
Merger or Acquisition
As with any other business, we could merge with, or be acquired by another company; if this occurs, the successor company would acquire the information we maintain, including Personally Identifiable Information. However, Personally Identifiable Information would remain subject to this Privacy Policy or subsequent Privacy Policy as identified by the successor company.
Use of Email Tools
You may not use any email services that we offer to send spam or otherwise send content that would violate our terms and conditions or privacy policy. We typically do not permanently store email messages or the email addresses sent from these tools.
Data Retention
We retain order records, including your name, contact information, shipping address, and purchase history, for 20 years following your most recent order, in order to honor our live arrival guarantee, respond to guarantee and warranty claims, resolve payment disputes and chargebacks, and satisfy tax, accounting, and species record keeping obligations.
Marketing contact information is retained until you opt out or request deletion. Website analytics and advertising identifiers are retained for 12 months. We delete or de-identify personal information when it is no longer needed for these purposes.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page and any other places that we deem appropriate so that you are aware of the information that we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify the Privacy Policy at any time. To ensure you understand our Privacy Policy, please review this website frequently to see if any changes have been made.
This policy was last modified on July 18th, 2026.
Contacting Us
If there are any questions regarding this privacy policy, please use the contact form at the top of every page of this website.
Although this policy may seem long, we have prepared a detailed policy because we believe you should know as much as possible about our practices so that you can make informed decisions before using this website.
What information do we collect?
We collect information from you when you place an order with us or voluntarily subscribe to our newsletter. We collect identifiers, commercial information, and internet activity information from you when you browse our site and place an order. We use this information to fulfill orders, operate our business, and market our products. We disclose some of it to advertising partners for targeted advertising, which may be considered a "sale" or "sharing" of personal information under certain state laws. We do not knowingly collect personal information from children under 18. You may opt out at any time by emailing us with the request at sales@backwaterreptiles.com.
We collect the following categories of personal information:
- Identifiers — your name, billing and shipping address, email address, telephone number, IP address, and any account identifier you create.
- Customer records — payment information you provide at checkout. Card numbers are processed directly by our payment processor and are not stored on our systems.
- Commercial information — records of the products you have purchased, viewed, or considered, including the species and quantities ordered, order values, order dates, and shipping and delivery history.
- Internet or network activity — pages you visit, links you click, the site or advertisement that referred you, browser and device information, and information collected through cookies, pixels, and similar technologies.
- Geolocation data — approximate location inferred from your IP address and from the shipping address you provide.
- Inferences — preferences and characteristics we derive from your purchase and browsing history, such as the types of animals or products you are likely to be interested in.
We do not collect or process sensitive personal information as that term is defined under California law.
When ordering or registering on our website, you may be asked to enter your name, e-mail address, billing address, mailing address, phone number, credit card information, and other relevant data. You may, however, visit and browse our site completely anonymously.
How We Use Personal Information
We use personal information to:
- Process, fulfill, and ship your orders, including scheduling live-animal delivery and communicating shipping windows and weather-related delays
- Provide customer service and handle guarantee claims, replacements, and refunds
- Verify that a product may lawfully be shipped to and possessed at your location
- Detect and prevent fraud, chargebacks, and abuse
- Send you transactional messages about your orders
- Send you marketing communications about our products, which you may opt out of at any time
- Measure and improve our website, marketing, and product selection
- Create and deliver advertising to you and to audiences with similar characteristics
- Comply with legal obligations, including recordkeeping for regulated species
Note: If you are a newsletter subscriber and would like to unsubscribe from receiving future emails, please send an e-mail request to sales@backwaterreptiles.com and we will gladly process it within ten days.
Disclosure, Sale, and Sharing of Personal Information
Categories of third parties. We disclose personal information to the following categories of recipients:
- Payment processors, to authorize and settle transactions
- Shipping and logistics carriers, to deliver your order — this necessarily includes your name, address, and telephone number, because live-animal shipments require carrier contact with the recipient
- Email service providers, to send transactional and marketing messages
- Website hosting, e-commerce platform, and analytics providers, to operate and measure our site
- Advertising platforms and networks, for the advertising purposes described below
- Affiliate marketing networks, where an order originated through an affiliate referral
- Professional advisors, and government or law enforcement authorities, where required by law or to protect our rights
- To show you advertisements for our products on those platforms
- To measure the performance of our advertising
- To build "similar audience" or "lookalike" audiences — groups of other people who share characteristics with our existing customers — so that our advertising reaches people more likely to be interested in it
Sale and sharing. We do not receive money in exchange for personal information. However, the disclosures described above for advertising purposes may constitute a "sale" or a "sharing" of personal information for cross-context behavioral advertising under the California Consumer Privacy Act and comparable laws in other states. We disclose them as such.
In the preceding twelve (12) months, we have sold or shared the following categories of personal information for these purposes: identifiers and commercial information. We disclosed these categories to the categories of third parties listed above.
We do not sell or share the personal information of consumers we actually know are under 18 years of age.
Your Right to Opt Out
Opting out of targeted advertising. You may direct us to stop selling or sharing your personal information for advertising purposes at any time. To do so, email us at sales@backwaterreptiles.com with your request.
Opting out does not remove you from all advertising — it means we will stop providing your personal information to advertising platforms for the purpose of targeting ads to you.
Universal opt-out signals. We recognize and honor the Global Privacy Control (GPC) signal. If your browser or extension transmits a GPC signal, we will treat it as a valid request to opt out of the sale and sharing of personal information associated with that browser. Because this signal is browser-based, it will not be linked to any account information unless you are signed in.
Marketing email. Every marketing email we send includes an unsubscribe link. You may also reply to any marketing message or contact us directly to be removed. We process opt-out requests promptly and in all cases within ten (10) business days. Opting out of marketing email does not stop transactional messages about orders you have placed.
How do we protect your personally identifiable information?
We implement a variety of security measures to maintain the safety of your personally identifiable information when you place an order with us, regardless of the product purchased.
We offer the use of a state-of-the-art secure server. All supplied credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the personally identifiable information completely confidential.
After a transaction, your personally identifiable financial information (credit cards) will not be stored on our servers.
How can you correct your personal information with us?
Please contact us via e-mail at sales@backwaterreptiles.com with the subject line "information correction." You can expect a prompt response, generally within two days.
How can you address concerns over misuse of personal data?
Please contact us via e-mail at sales@backwaterreptiles.com with the subject line "privacy concern." You can expect a prompt response, generally within two days.
Do we use cookies?
Yes. We use cookies to help our site remember and process the items in your shopping cart. This also allows our website graphics and pictures to load faster within your browser on repeat visits. Allowing or disallowing cookies is a setting in your web browser software. Please note that if you decline or delete these cookies, some parts of this website may not work properly.
Who owns the BackwaterReptiles.com website?
The entire BackwaterReptiles.com website is wholly owned and operated by Backwater Reptiles, Inc.
California Online Privacy Protection Act Compliance
Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act.
Disclaimer
Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose personal information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your personal information that they collect from this website. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.
Miscellaneous
Our website, products, and services are all directed to people who are at least 18 years old or older. We do not knowingly collect personal information from anyone under the age of 18, and no part of this website is designed to attract anyone under the age of 18. We do not sell products for purchase by children.
Your Consent
By using our site, you consent to our online privacy policy.
Merger or Acquisition
As with any other business, we could merge with, or be acquired by another company; if this occurs, the successor company would acquire the information we maintain, including Personally Identifiable Information. However, Personally Identifiable Information would remain subject to this Privacy Policy or subsequent Privacy Policy as identified by the successor company.
Use of Email Tools
You may not use any email services that we offer to send spam or otherwise send content that would violate our terms and conditions or privacy policy. We typically do not permanently store email messages or the email addresses sent from these tools.
Data Retention
We retain order records, including your name, contact information, shipping address, and purchase history, for 20 years following your most recent order, in order to honor our live arrival guarantee, respond to guarantee and warranty claims, resolve payment disputes and chargebacks, and satisfy tax, accounting, and species record keeping obligations.
Marketing contact information is retained until you opt out or request deletion. Website analytics and advertising identifiers are retained for 12 months. We delete or de-identify personal information when it is no longer needed for these purposes.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page and any other places that we deem appropriate so that you are aware of the information that we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify the Privacy Policy at any time. To ensure you understand our Privacy Policy, please review this website frequently to see if any changes have been made.
This policy was last modified on July 18th, 2026.
Contacting Us
If there are any questions regarding this privacy policy, please use the contact form at the top of every page of this website.
Do Not Sell or Share My Personal Information
You may direct us to stop selling or sharing your personal information for advertising purposes at any time. Click the button below to send us your request by email — we will process it within ten (10) business days.
Submit an Opt-Out RequestIf the button doesn't open your email program, simply email sales@backwaterreptiles.com with the subject line “Opt-Out Request.” We also honor Global Privacy Control (GPC) browser signals.
We offer exotic reptiles for sale online at absolute rock-bottom prices, which means we make these fascinating animals available to you affordably as pets, or even to start your own reptile breeding project. We are reptile enthusiasts who believe captive breeding is integral to the future of the market, as it not only helps protect wild herp populations, but is an incredibly rewarding experience that tends to intensify one's passion for these amazing prehistoric creatures. Whether you buy a snake, lizard, turtle, tortoise, or alligator, we are driven to provide the highest quality live reptiles for sale.
Amphibians are generally slower-moving than reptiles, and have uniquely moist skin which means they are never far from a source of water. Their life cycle is nothing short of incredible: they hatch in water, spend weeks or months in metamorphosis, then become either terrestrial or remain primarily water bound. Some salamanders even breathe through their skin! Our live amphibians for sale online include frogs, toads, salamanders, and newts. Some are huge, some are small, and virtually all are amazing to observe in captivity. When you buy amphibians from us, you can rest assured they are fully guaranteed to arrive alive and in great condition. Why not start an amphibian breeding project today?
Reptile and amphibian food should be varied, which is why we offer an array of feeder insects for sale. It's always far more cost effective to buy feeder insects in bulk, which often saves up to 70% off pet store prices. Plus, the feeders are delivered right to your doorstep. We offer live crickets for sale, as well as dubia roaches, mealworms, wax worms, nightcrawlers, and now even lizards, all at the lowest possible prices. Our reptile and amphibian feeder insects and lizards include a guarantee of live arrival.
Reptiles for Sale
Amphibians for Sale
Scorpions for Sale
Tarantulas for Sale
Feeders for Sale
